Supervision Support for the INPOL project

Client

Mazovian Voivodeship Office

From 2018 to 2022, Pragma Software provided expert consulting services for the development and implementation of the 'Foreigner at the Center of Attention (INPOL)' project. Our team supported the Department of Foreign Affairs in designing, procuring, and implementing an integrated system for customer service and document workflow management.

Key Features

• IT service maturity analysis for customer service and document workflow
• Conceptual design of target solution considering existing constraints
• System architecture design and integration planning
• Support in preparing tender specifications (SIWZ) and procurement documentation
• Development and implementation of pre-production internal testing models and procedures
• Technical verification of tender documentation and feasibility assessment
• Support for personnel during merit-based evaluation of offers
• Code quality verification including duplicate detection and library compliance checks
• Acceptance testing and technical documentation review
• Supervision of solution implementation and vendor negotiations

Services